European Union · EU Authorized Representative Change (Article 12)

EU Authorized Representative (AR) Change — Article 12 Transfer Plan

Changing your EU Authorized Representative (AR) touches legal mandates, EUDAMED actor records, labeling, IFU, and complaint/vigilance flows. If dates and responsibilities are not clearly agreed, shipments, audits, and investigations can stall.

Change your EU Authorized Representative without disruption—Sobel documents the Article 12 transfer, aligns EUDAMED/SRN, and plans the necessary label/IFU updates so your market presence and audits stay on track.

Article 12 AR change planning

EUDAMED & SRN alignment

Label & IFU changeover

Distributor communication kit

Audit-ready transfer dossier

A documented AR changeover that authorities, NBs, and auditors can follow.

Get Your DI Records Properly Registered in GUDID

FDA’s Global UDI Database (GUDID) holds key device identification data for your products. As the labeler, you must register Device Identifier (DI) records that match what is on your labels and packaging. Those records are visible in AccessGUDID, so missing or incorrect data shows up publicly.

What You Will Receive

The focus is simple: DI records entered into GUDID correctly and based on the data you provide.

Article 12 AR Change Agreement (draft)

Draft change agreement covering mandate end and start dates, last-use date of the old AR in information supplied by the manufacturer, document transfer and confidentiality, and post-mandate complaint forwarding in line with MDR Article 12.

EUDAMED/SRN coordination pack

Actor-module checklist and practical notes to verify and align the manufacturer–AR link in EUDAMED, including evidence (screenshots or structured notes) that can be kept on file for audits.

Label & IFU changeover plan

A pragmatic plan for where and how the new AR’s name and address must appear on labels and IFU for non-EU manufacturers, plus a controlled depletion approach for existing stock in line with MDR Annex I 23.2(d).

Distributor communication kit

Short distributor and partner notices, key dates, and an internal FAQ so the supply chain understands when the new AR applies, how complaints are routed, and which materials must change.

Transfer dossier

A consolidated transfer dossier including contacts, roles, escalation paths, vigilance handover notes, and proof of required notifications (e.g., outgoing AR notifications to competent authority and NB, where applicable under Article 11).

Scope: Consulting and documentation only for AR change planning and evidence. Acting as the EU Authorized Representative is a separate service. No label artwork redesign beyond AR details, no translations, no printing or packaging execution.

How we work

We keep the process straightforward: prepare the data, enter it in GUDID, and hand back a clear overview.

A healthcare professional's office. A laptop displays test results.
01

Discovery & scope

Confirm device families, current AR mandate and contacts, notified body involvement (if any), markets and languages, and where AR details appear on packaging and IFU.
02

Set legal dates

Draft the three-party schedule between manufacturer, outgoing AR, and incoming AR: mandate end and start dates, and last-use date for the old AR on labels, IFU, and marketing materials, following MDR Article 12 as the baseline.
03

Handover package

Compile the transfer dossier: change agreement, document transfer list, complaint and vigilance forwarding obligations, and contact matrices that show how issues move from old AR to new AR.
04

EUDAMED / SRN coordination

Coordinate EUDAMED Actor records so the manufacturer–AR linkage is correctly reflected, verify SRN alignment, and capture evidence that the actor records have been updated and checked.
05

Label & IFU updates

Plan precisely where the new AR’s name and address must appear on labels and IFU, define the stock-depletion and rework strategy, and align internal and distributor timelines to avoid supply disruption.
05

Label/IFU confirmation

Verify correct BRH identification on labels and IFUs, and manage electronic IFU uploads where applicable.
06

Maintenance & vigilance

Operate the change and revalidation plan, and route vigilance/field-action communications so ANVISA timelines and obligations are met.

What We Need From You

We rely on you as the labeler for UDI choices and product facts; we handle the data entry.

Consulting and documentation for EU AR change planning only. Acting as the EU Authorized Representative is a separate service. We do not redesign label artwork beyond AR details, do not provide translations, and do not execute printing or packaging changes. You remain responsible for final decisions, contracts, and formal notifications to authorities and notified bodies.

Scope & Exclusions

We keep the service precisely defined so your internal team, Sobel, and your partners in Brazil understand who does what—and where additional services might be needed.

In Scope

Out of Scope

Inputs We Need From Your Team

Consulting and documentation support only. We do not design UDI schemes, do not create Annex VI data, do not select issuing agencies, and do not act as a notified body, importer, or label designer. You remain responsible for UDI assignment, Annex VI content, technical documentation, and all formal submissions in EUDAMED.

When You Need a Brazilian Registration Holder

Typical situations where appointing a BRH becomes essential for Brazil market access:

FREQUENTLY ASKED QUESTIONS

Yes. MDR Article 12 requires an agreement between the manufacturer and the new AR, and—where practicable—the outgoing AR, covering dates, document transfer, last use of the old AR on materials, and complaint forwarding. We draft this as part of the change package.

For non-EU manufacturers, labels and IFU must show the EU Authorized Representative’s name and address. When the AR changes, this must be reflected with a controlled changeover on labels, IFU, and related materials in line with MDR Annex I 23.2(d).

If the outgoing AR terminates its mandate, it must inform its competent authority and, where applicable, the notified body in accordance with MDR Article 11. We include the relevant notices and evidence in your transfer plan and dossier.

Typical projects complete in about 2–6 weeks, depending on how quickly the change agreement is signed, EUDAMED records are updated, and label/IFU changes are implemented. This is an operational estimate, not a guarantee.

Short Glossary

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Request AR transfer plan

We’ll reply with a proposed slot and a short intake checklist so we can confirm your current AR setup, scope, and timelines.

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