Once a cosmetic product is on the Canadian market, compliance doesn’t stop — it evolves.
Health Canada requires companies to monitor product safety continuously, report adverse reactions, and respond promptly to regulatory concerns.
For both domestic and foreign brands, failing to meet these post-marketing obligations can result in warnings, product recalls, or import restrictions.
Our post-market surveillance support helps cosmetic companies manage these responsibilities with confidence.
From handling adverse reaction reports to maintaining documentation and responding to Health Canada inquiries, we act as your compliance partner — helping you stay aligned with regulatory expectations long after launch.
Managing cosmetic safety and compliance post-launch requires a structured process and clear communication. Our support service includes:
Support in handling adverse reactions and Health Canada compliance issues: Regulatory monitoring and reporting
Health Canada reporting: Guidance is provided on when and how to report adverse reactions and other safety concerns, following regulatory timelines;
Regulatory response support: If Health Canada contacts your company, we help prepare responses and documentation in line with expectations;
Support for foreign companies: We offer specialized assistance for international brands navigating Canadian post-market requirements remotely.
This ongoing support helps you maintain product integrity and customer safety, while avoiding compliance risks.
Adverse reactions must be tracked and reported. Health Canada requires timely action, even for minor safety concerns.
Lack of a post-market process invites risk. Without a system in place, brands may miss critical compliance steps or reporting deadlines.
Foreign companies face added complexity. Managing surveillance remotely can lead to gaps in documentation or delayed responses.
Even after a product reaches shelves, cosmetic brands must actively manage safety and compliance.
With Sobel’s guidance, post-market surveillance becomes a manageable, proactive process — keeping your brand safe, compliant, and trusted by regulators.
We help you monitor product safety, respond to adverse reactions, and meet Health Canada’s ongoing compliance expectations.
Whether you’re in Canada or abroad, our team ensures you’re ready for whatever comes after launch.
Send us a message! Let Sobel handle the post-market details, so you can focus on growth.
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